Privacy Policy

This Privacy Policy document sets out how we collect, use and transfer information about customers or others who access or use our website.

By using our services, you understand that we will collect and use your personal information in the ways described in this Policy, under the Data Protection rules (LGPD, Federal Law 13.709/2018), the consumerist provisions of Federal Law 8078/1990 and other rules of the applicable Brazilian legal system.

In this way, Vieira Filho Tecnologia Eletrônica, hereinafter referred to simply as “Vieira Filho Tecnologia”, registered with CNPJ under nº 07.349.634/000-01, in the role of Data Controller, is bound by the provisions of this Privacy Policy .

1. What data do we collect about you and for what purpose?

Our website collects and uses some of your personal data, in order to enable the provision of services and improve the user experience.

1.1. Personal data provided by the holder

  • Name;
  • Email address;
  • Telephone and cellphone;
  • Trade name of the company.

1.3. Personal data collected automatically

  • IP adress;
  • Approximate location based on IP address database;
  • Verification cookie file if you have already been informed about Vieira Filho Tecnologia's privacy policy;

2. How do we collect your data?

In this sense, the collection of your personal data occurs as follows:

  • By accessing the Vieira Filho Tecnologia website or the ticket system in the customer area at;
  • Ao enviar uma solicitação de dúvida ou orçamento pelo e-mail de contato;
  • When making a call to the company;
  • By sending an email to the company;
  • By opening a ticket in the Vieira Filho Ticketing System.

2.1. Consent

It is with your consent that we process your personal data. Consent is the free, informed and unequivocal manifestation by which you authorize Vieira Filho Tecnologia to process your data.

Thus, in line with the General Data Protection Law, your data will only be collected, processed and stored with prior and express consent.

Your consent will be obtained specifically for each purpose described above, evidencing Vieira Filho Tecnologia's commitment to transparency and good faith towards its users/customers, following the relevant legislative regulations.

By using Vieira Filho Tecnologia services and providing your personal data, you are aware of and consenting to the provisions of this Privacy Policy, in addition to knowing your rights and how to exercise them.

At any time and at no cost, you may withdraw your consent.

It is important to highlight that the revocation of consent for the processing of data may imply the impossibility of the proper performance of some functionality of the website that depends on the operation. Such consequences will be informed in advance.

3. What are your rights?

Vieira Filho Tecnologia guarantees its users/customers their rights as provided for in article 18 of the General Data Protection Law. This way, you can, free of charge and at any time:

  • Confirm the existence of data processing, in a simplified way or in a clear and complete format.
  • Confirm the existence of data processing, in a simplified way or in a clear and complete format.
  • Request the portability of your data, through a registration data report (simplified business name).
  • Limit your data when unnecessary, excessive or treated in violation of the legislation through anonymization, blocking or deletion.
  • Request the portability of your data, through a registration data report with Vieira Filho
  • Delete your processed data based on your consent, except in cases provided for by law.
  • Revoke your consent, disallowing the processing of your data.
  • Inform yourself about the possibility of not giving your consent and the consequences of the refusal.

4. How can you exercise your titleholder rights?

To exercise your ownership rights, you must contact Vieira Filho Tecnologia through the following available means:

  • E-mail via
  • Phone: +55 51 2160-4103

In order to guarantee your correct identification as the holder of the personal data object of the request, it is possible that we request documents or other evidence that can prove your identity. In this case, you will be informed in advance.

5. What data and for how long will this data be stored?

Your personal data collected by Vieira Filho Tecnologia will be used and stored for the time necessary to provide the service or for the purposes listed in this Privacy Policy to be achieved, considering the rights of data subjects and controllers.

In general, your data will be kept as long as the contractual relationship between you and Vieira Filho Tecnologia lasts. At the end of the period of storage of personal data, these will be deleted from our databases or anonymized, except for the hypotheses legally provided for in article 16 general data protection law, namely:

I – compliance with a legal or regulatory obligation by the controlling shareholder;

II – study by research body, ensuring, whenever possible, the anonymization of personal data;

III – transfer to a third party, provided that the data processing requirements set forth in this Law are respected; or

IV – exclusive use by the controller, access by a third party is prohibited, provided that the data is anonymised.

That is, personal information about you that is essential for the fulfillment of legal, judicial and administrative determinations and/or for the exercise of the right of defense in judicial and administrative proceedings will be maintained, despite the exclusion of other data.

The storage of data collected by Vieira Filho Tecnologia reflects our commitment to the security and privacy of your data.

We employ technical protection measures and solutions able to guarantee the confidentiality, integrity and inviolability of your data. In addition, we also have security measures appropriate to the risks and control access to stored information.

6. What do we do to keep your data safe?

To keep your personal information safe, we use physical, electronic and managerial tools aimed at protecting your privacy.

We apply these tools taking into account the nature of the personal data collected, the context and purpose of the treatment and the risks that possible violations would generate for the rights and freedoms of the holder of the data collected and processed.

Among the measures we adopt, we highlight the following:

  • Only authorized persons have access to your personal data.
  • Access to your personal data is only done after the commitment of confidentiality.
  • Your personal data is stored in a safe and suitable environment.

Vieira Filho Tecnologia is committed to adopting the best postures to avoid security incidents. However, it is necessary to point out that no virtual page is entirely safe and risk-free. It is possible that, despite all our security protocols, problems that are solely the fault of third parties may occur, such as cyber attacks by hackers, or also as a result of negligence or imprudence by the user/customer.

In case of security incidents that could generate risk or relevant damage for you or any of our users/customers, we will inform those affected and the National Data Protection Authority about what happened, in line with the provisions of the General Data Protection Law Data.

7. With whom may your data be shared?

With a view to preserving your privacy, Vieira Filho Tecnologia will not share your personal data with any unauthorized third party.

Your data may be shared in exceptional situations, which are:

I – Legal determination, application, requisition or court order, with competent judicial, administrative or governmental authorities.

II - Case of corporate movements, such as merger, acquisition and incorporation, automatically

III – Protection of Vieira Filho's rights in any type of conflict, including legal ones.

7.1. International data transfer

Some of the third parties with whom we share your data may be located in or have facilities located in foreign countries. Under these conditions, in any case, your personal data will be subject to the General Data Protection Law and other Brazilian data protection legislation.

In this sense, Vieira Filho Tecnologia undertakes to always adopt efficient standards of cybersecurity and data protection, in the best efforts to guarantee and comply with legislative requirements.

By agreeing to this Privacy Policy, you agree to this sharing, which will take place according to the purposes described in this instrument.

8. Cookies or browsing data

Vieira Filho Tecnologia makes use of Cookies, which are text files sent by the platform to your computer and stored there, which contain information related to website navigation. In short, Cookies are used to improve the user experience.

By accessing our website and consenting to the use of Cookies, you acknowledge and accept the use of a navigation data collection system with the use of Cookies on your device.

You can, at any time and at no cost, change permissions, block or refuse Cookies. However, the revocation of consent for certain Cookies may prevent the correct functioning of some platform features.

To manage your browser's cookies, just do it directly in the browser settings, in the Cookie management area. You can access tutorials on the topic directly from the links below:

If you use the Internet Explorer.

If you use the Firefox.

If you use the Safari.

If you use the Google Chrome.

If you use the Microsoft Edge.

If you use the Opera.

9. Amendment to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time, mainly in terms of adaptation to any changes made to our website or in the legislative field. We recommend that you review it frequently.

10. Liability

Vieira Filho Tecnologia provides for the responsibility of agents who work in data processing processes, in accordance with articles 42 to 45 of the General Data Protection Law.

We are committed to keeping this Privacy Policy up to date, observing its provisions and ensuring compliance.

In addition, we are also committed to seeking technical and organizational conditions that are safely able to protect the entire data processing process.

If the National Data Protection Authority requires the adoption of measures in relation to the data processing carried out by Vieira Filho Tecnologia, we undertake to follow them.

10.1. Disclaimer

As mentioned in Topic 6, although we adopt high security standards to prevent incidents, no virtual page is entirely risk-free. In this sense, Vieira Filho Tecnologia is not responsible for:

I – Any consequences arising from the negligence, imprudence or bad practices of users in relation to their individual data. We guarantee and are only responsible for the security of the data processing processes and the fulfillment of the purposes described in this instrument.

We emphasize that the user is responsible for the confidentiality of access data.

II – Malicious actions by third parties, such as hacker attacks, unless proven culpable or deliberate conduct by Vieira Filho Tecnologia.

We emphasize that in case of security incidents that may generate risk or relevant damage to you or any of our users/customers, we will inform those affected and the National Data Protection Authority about what happened and we will comply with the necessary measures.

III – Inaccuracy of the information entered by the user/client in the records necessary for the use of Vieira Filho Tecnologia's services; any consequences arising from false information or information entered in bad faith are entirely the responsibility of the user/client.

11. Data Protection Officer

Vieira Filho Tecnologia provides the following means for you to contact us to exercise your titleholder rights:

  • E-mail via
  • Phone: +55 51 2160-4103